I went to car toys at 2 Denver locations to review and purchase a backup camera for my wife's truck. I got a card with exact model numbers of equipment I wanted to give to her for Xmas. She went to car toys on Mississippi, they said they do not have that model, or...Read more
- Original product choosen
I didn't like
- Bate and switch tactic that my wife recived
Your commercials indicate that if you buy a radio or any product from car toys that it will be installed free of charge but that's not the case I went to a car toys in North Richland Hills Texas by the Northeast Mall I was told that they charge $50 to install the radio...Read more
I had a horrible experience with Car Toys. I feel they rush and quality suffers. I took a car to them to get an alarm/CD player/speakers installed and detailing done. Spent close to $1,200. I go to pick it up and it all looked good, after I got home and started...Read more
Car Toys - Refused to honor ad price
Refuse to honor ad price in email for sale that was going on for remote start.
Car Toys - Scam
Car toys manager and employees they don’t care for customer service 810 NE loop820 hurst tx. The recipes not say Nothing Warranty okay no sing anywhere now I am to spend money to go to court to they can make a decision by my Amp. Employees burn my car amp. No one responsible
Car Toys - Very good services.
Very good customer service and patient. Very informative on anything dealing with electronics. Mr. French and staff are willing to help and inform the customer on anything.
Car Toys - Interlock device installed
I made appointment to have interlock removed from one vehicle to another. Dropped car off night before for 9 am appointment came at two pm after work to find out they haven't even started so much for leaving on my trip
Not only did they put fees on our installation without being able to explain purpose (they took them off after I wouldn’t continue transaction). I also question advertising: free installation PLUS free back up camera, but was told free camera not included with free...Read more
They cannot fix my door lock with the remote control and told me to go to the mechanical shop and I brought my car back to my dealership and they said my door locks are fine, so they call car toys to fix for me. When I asked about the labor fee, the employees told me...Read more
I didn't like
- Attitude of employees
- Customer service
I wanted a mounting kit for a 1din radio. My vehicle is totally not standard and out of print. They woudn't help me without a a brand, model.. etc.... I asked the stoner to come out and look. (15 minutes) He did and muttered something, then disappeared. He came back...Read more
I didn't like
- Chain of command
- Because of the chain of command
Installation was great, however they missed something so I have to go back. They were nice and accommodating for the minor adjustment. My frustration comes from the sales-person and more importantly the story manager of that particular day. I got a new stereo with two...Read more
We had a scheduled install at noon and told it would be ready at 3 so we dropped it off. Came back at 3 and they had not started yet. They did not call and no apology. Said they would get to it in the next hour and have it done by 4 or so. 6:45 and still no call so we...Read more
We have bought a Groupon for my Wifes Car Detailing. We dropped the car at your Store located at 12636 Totem Lake Blvd., Kirkland, WA 98034 around 10:00 am on Sunday. We were told it will be done by 5:00 pm. We never had a call from your store at 5:00 pm. When we...Read more
My wife and I went into the Car Toys in Denton Tx to see about having a stereo and speakers installed in a '65 mustang. Wow! Was I ever in the wrong place. They had associates in there that totally ignored that we were even in the store. We waited for a few minutes...Read more
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