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I went to car toys at 2 Denver locations to review and purchase a backup camera for my wife's truck. I got a card with exact model numbers of equipment I wanted to give to her for Xmas. She went to car toys on Mississippi, they said they do not have that model, or...
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1.0
I liked
  • Original product choosen
I didn't like
  • Bate and switch tactic that my wife recived
#1162650
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Your commercials indicate that if you buy a radio or any product from car toys that it will be installed free of charge but that's not the case I went to a car toys in North Richland Hills Texas by the Northeast Mall I was told that they charge $50 to install the radio...
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1.0
#1144894
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I had a horrible experience with Car Toys. I feel they rush and quality suffers. I took a car to them to get an alarm/CD player/speakers installed and detailing done. Spent close to $1,200. I go to pick it up and it all looked good, after I got home and started...
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2.6
I didn't like
  • Lack of integrity
  • Management didnt resolve my issue
  • Workers were rude
#1142517
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Car Toys - Refused to honor ad price

Car Toys
#1162277
1.0
Details
Refuse to honor ad price in email for sale that was going on for remote start.
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Car Toys - Scam

Car Toys
#1137598
Car toys manager and employees they don’t care for customer service 810 NE loop820 hurst tx. The recipes not say Nothing Warranty okay no sing anywhere now I am to spend money to go to court to they can make a decision by my Amp. Employees burn my car amp. No one responsible
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Car Toys - Very good services.

Car Toys
#1116785
5.0
Details
Very good customer service and patient. Very informative on anything dealing with electronics. Mr. French and staff are willing to help and inform the customer on anything.
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Car Toys - Interlock device installed

Car Toys
#1055530
1.0
Details
I made appointment to have interlock removed from one vehicle to another. Dropped car off night before for 9 am appointment came at two pm after work to find out they haven't even started so much for leaving on my trip
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Not only did they put fees on our installation without being able to explain purpose (they took them off after I wouldn’t continue transaction). I also question advertising: free installation PLUS free back up camera, but was told free camera not included with free...
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1.7
#1135887
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They cannot fix my door lock with the remote control and told me to go to the mechanical shop and I brought my car back to my dealership and they said my door locks are fine, so they call car toys to fix for me. When I asked about the labor fee, the employees told me...
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Anonymous
Jo

Location 810 NE loop820 hurst tx I am customers One other employee burm my car amp And now no one we want to be responsible Ihave video of this location employees play aro...

1.0
I didn't like
  • Attitude of employees
  • Customer service
  • Service
#1096369
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I wanted a mounting kit for a 1din radio. My vehicle is totally not standard and out of print. They woudn't help me without a a brand, model.. etc.... I asked the stoner to come out and look. (15 minutes) He did and muttered something, then disappeared. He came back...
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I didn't like
  • Chain of command
  • Employees
  • Because of the chain of command
#1078066
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Installation was great, however they missed something so I have to go back. They were nice and accommodating for the minor adjustment. My frustration comes from the sales-person and more importantly the story manager of that particular day. I got a new stereo with two...
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3.3
I liked
  • Installation was great
  • Installation
I didn't like
  • Manger
#1075680
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We had a scheduled install at noon and told it would be ready at 3 so we dropped it off. Came back at 3 and they had not started yet. They did not call and no apology. Said they would get to it in the next hour and have it done by 4 or so. 6:45 and still no call so we...
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1.2
#1073536
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Car Toys - Scam for Car Detailing Service
Car Toys - Scam for Car Detailing Service
Car Toys - Scam for Car Detailing Service
We have bought a Groupon for my Wifes Car Detailing. We dropped the car at your Store located at 12636 Totem Lake Blvd., Kirkland, WA 98034 around 10:00 am on Sunday. We were told it will be done by 5:00 pm. We never had a call from your store at 5:00 pm. When we...
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1.0
I didn't like
  • Scam
#1072902
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My wife and I went into the Car Toys in Denton Tx to see about having a stereo and speakers installed in a '65 mustang. Wow! Was I ever in the wrong place. They had associates in there that totally ignored that we were even in the store. We waited for a few minutes...
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aliens_amoung_us
aliens_amoung_us

Sorry for your bad experience, but couldn't help but comment on the car...my favorite! My mother had a 65 red hardtop with black interior. I loved that car, until she broke do...

1.0
#1072331
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