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I took my crossover to get a interior only detail, groupon plus extra for water extract on seats. Kept my vehicle all day and my cupholders still were sticky, barely vacuumed my trunk and didn't even touch my doors as i was told. Huge waste of money and time. At the...
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1.0
#1237059
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I recently had a remote starter installed at the Car Toys in Tacoma. I am now unable to start my car remotely or manually due to the remote starter malfunctioning. When I called Car Toys, I was told there was nothing they could do right now because they were too busy...
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1.0
I didn't like
  • Lack of interest in rectifying problem expediantly
#1233538
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Purchased dash cam on 4/8/18. Camera stopped working same evening as purchased. Returned to store 4/9/18. Store reset camera. 4//10/18 camera not working again. Called store told to bring back 4/14/18 for inspection. Returned to store on 4/14/18 requesting refund...
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1.0
I didn't like
  • Lack of contact by phone to corporate office
  • Lack of integrity
  • Manger
#1233500
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Went to get a stereo installed quoted me 800 plus to get installed and equipment. Mentioned can get from Best buy for 500 employee got defensive and said should go there and get it no let's see what we can do or let's price match like they have advertising in store...
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1.0
#1229418
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I bought my son a car stereo for his birthday on March 2 and set up the installation for March 16th. When my son drove to the appointment from Newport he found out they didn't order the right part and he would have to wait for the part to come in. I was already upset...
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1.0
#1229002
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Car Toys - Services not rendered

Attempted to contact them since August 2017 concerning an Alarm install that has yet to be done and or the funds refunded.
1.0
Details
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money
#1216182
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Car Toys - Paid for car to be vaccuumed and wiped down. When complained
Car Toys - Paid for car to be vaccuumed and wiped down. When complained
Car Toys - Paid for car to be vaccuumed and wiped down. When complained
I work graveyard and had just taken a trip for my kids to see their dad and always take my car to car toyz after because my car is always bad after thise trips. Exhausted and wanting my car clean. Sometimes they do good, sometimes I am not happy. Yesterday I hand the...
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#1212682
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Cart Toys on 820 in Hurst, Texas took my cash and screwed up my install. You can hear my engine shifting through my 2x 12” woofer box in my trunk because of the poor install work. They refuse to get me back for the free repair in a timely manner matter because they...
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2.4
#1212031
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I bought an alarm had it installed I set up for tinting job to be done the following day. I got a quote from another business that was $100.00 dollars cheaper an hour later so I asked for my money back and he refused to give it back. I said I don't understand why it...
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1.0
#1209070
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John of Car Toys Fort Collins Colorado gave me excellent customer service. I called him with an issue with my Car Toys installed stereo. In fact I called him about 10 times with questions and with his patience and perseverance, he was able to trouble shoot my issue...
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#1202829
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