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1.2

I attempted to get simple sensors put into my car. The experience took over a month with several days off for an install, "4 or more hours." The folks at Car Toys: forgot to order the parts, didn't remember how to install the parts, lost me in their system, wanted me to check back in a day and/or couldn't schedule a future appointment or bring up my account because, "their system was down."

Car Toys (you guy's at the franchise) might want to get a major under-the-hood check up on your management, operations and systems.

What a nightmare! Anyone wanting help with things offered at Car Toys...these boys don't have their "toys" mastered yet.

Reason of review: I want to check most of these boxes..

Monetary Loss: $6820.

Preferred solution: Let the company propose a solution.

Car Toys Cons: Lack of responsibility and product knowledge, Zero customer service, Wait time, Inability to accomplish quoted tasks.

Location: Fort Collins, Colorado

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