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1.5 Based on 34 reviews
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Car Toys - $2000+ in damage & they're ok with that
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I'll start by do a complete walk around before and after service. Honesty seems to be a real issue here. They sliced up my door panel of my dodge viper while installing door speakers. They didn't say a word. I went back to have them finsh a basic install that i was quoted 4-6 hours on and two and a half days later i pick up a unfinished car. I went back several months later to have them finish. (I am a very busy person with work and dont... Read more

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I attempted to get simple sensors put into my car. The experience took over a month with several days off for an install, "4 or more hours." The folks at Car Toys: forgot to order the parts, didn't remember how to install the parts, lost me in their system, wanted me to check back in a day and/or couldn't schedule a future appointment or bring up my account because, "their system was down." Car Toys (you guy's at the franchise) might want to... Read more

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This is the first time in my life I am writing review, I am really pissed off so couldn’t stop myself. I would give 0 stars if it is allowed in the website. 5 days back, I spilled a lot of tea on my car seat and carpet, went to car toys. They said uhhh we deal with this all the time, don’t worry we will get it fixed. And they promised me to clean & shampoo seat, carpet and truck for $125. They booked appointment after 4 days. When I went back... Read more

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Had a insurance claim where the repair shop unfortunately used Car Toys as the repair/replacement dealer. They stripped out my wiriing system and tried to blame insurance repair company, finally admitted they were wrong and fixed. Stereo still does not work right, not sure it ever will. but they keep trying to fix it is only 3rd time now. Nobody seems to care at the 102ns st location in Portland,Or supposedly there longest time employee... Read more

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  • From mobile
  • Jun 13
  • #864774

I had a $1200 system put in my truck 10 days ago and out of the 10 days ive been back there 9 asking them to fix my speakers.On 1 day i went there one of the teck's refussed to work on it because another tec had installed it.Wow $1200 flushed down the drain

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I can not say enough about the service I received at the Car Toys at 7555 N. Academy Blvd. in Colorado Springs Colorado. These guys went above and beyond the call of duty to help me fix the stereo I had purchased 2 months prior at a Car Toys in Greeley, six hours from where I live. Being a senior citizen and not in the best of health, I did not want to have to travel another six hours again to go back to Greeley to get it fixed. When I was told... Read more

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Went in on a Wednesday afternoon to get a stereo and speakers installed, was promised all parts were in house and would be complete in 4 hours. 4 hours later, they realized a part is not available but would get it at another nearby store the next day. Thursday, no part, Friday no part but promised Monday to have it. Monday no part and no call for updates. Spoke to assistant manager who promises to call me and give me an update for estimated... Read more

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  • From mobile
  • May 10
  • #845099

Purchased two cell phone warranty policies. We were told they were refundable or cost could be applied to a future purchase if not used but now they won't refund. Have a warranty claim now but they want another $25.00 for us to make an exchange. This warranty policy is a total rip off so do not buy one.

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So they say the power of social media can make a difference when dealing with a less than reputable business. I don't know if that's true but, I certainly think we should inform our friends and relatives when we come across a business that doesn't provide a service that they claim they can or will provide. So with that in mind, here's my experience with a business called Car Toys. Roughly 8 weeks ago I purchased a new Pioneer navigation stereo... Read more

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I have given my Honda civic 2010 model for interior detailing at 12195 sw canyon st,Beaverton,Oregon location.I initially thought that i got a bargain as i have bought a Groupon coup for $79 which has a registered price of $179.When I went there in my Honda Civic 2010 model i was greeted by one guy named Ryan.This guy inspected my car and said that the coupon do not cover the cost for cleaning seats.For that he told me it will be $40 extra.I... Read more

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